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We're Here to Help

Questions? Custom Orders? Let's Talk.

Get in Touch

We typically respond within 1-2 business days

Email Us

For all inquiries, questions, and support

amc@twlakes.net
📍

Location

Handcrafted in Tennessee, USA

Online-direct business • No physical showroom

Available 24/7 Online

Contact us anytime via email

We respond to all inquiries within 1-2 business days

What Can We Help You With?

Product Questions

Need help choosing the right mattress, pillow, or topper? We'll help you find the perfect fit for your needs.

Custom Orders

Need a custom size mattress, RV bed, or special pillow cover? We can manufacture custom products to your specifications.

Warranty & Returns

Questions about your warranty, return policy, or need to file a claim? We're here to help.

Bulk & Wholesale

Interested in bulk orders for rental properties, hotels, or retail? Contact us for wholesale pricing and options.

Need a Custom Size or Design?

Because we manufacture everything in-house at our Tennessee facility, we can create custom mattresses, toppers, pillows, and covers to your exact specifications. Whether it's an RV mattress, boat cushion, odd-sized bed, or special pillow cover design — if you can dream it, we can build it.

Custom mattress sizes for RVs, campers, boats, and unique bed frames
Custom pillow covers in any size, fabric, or design
Custom mattress toppers cut to order (memory foam or organic latex)
Bulk orders for rental properties, hotels, or retail
Request a Custom Quote

Have a Quick Question?

Check our FAQs — your answer might already be there!

We've compiled answers to the most common questions about our products, shipping, warranties, care instructions, and more. It's the fastest way to get the information you need.

Visit Our FAQs

Before You Contact Us

For Warranty Claims:

Please include your order number, photos of the issue, and a description of the problem. This helps us process your claim faster.

For Custom Orders:

Include the dimensions you need, the type of product (mattress, topper, pillow), and any special requirements (firmness, materials, cover fabric, etc.).

For Product Questions:

Let us know your sleep preferences (position, firmness preference), any special needs (cooling, support, allergies), and we'll help you find the perfect product.

For Bulk/Wholesale Inquiries:

Tell us what type of business you operate, the quantity you're interested in, and the products you need. We'll provide wholesale pricing and options.

Ready to Get Started?

Whether you're ready to order or just have questions, we're here to help.